Refund Policy

1. Overview

This Refund Policy applies to all paid sessions booked through Dap IN. It works alongside our Terms of Service. Free sessions are not covered by this policy, as no payment is collected.

2. No Refunds for Attendee Cancellations

Once a booking is confirmed and paid, it is non-refundable if you choose not to attend or cancel for personal reasons. This applies regardless of how far in advance you cancel.

3. Session Postponed

If a host postpones a session:

• Your booking automatically carries over to the new date, no action needed
• If the new date doesn't work for you, you may request a full refund instead of attending

4. Session Cancelled

If a host or Dap IN cancels a session entirely, you'll receive a full refund automatically. No request is needed.

5. Partial or Disrupted Sessions

If a session is cut short or disrupted after it has already started (for example, due to weather or venue issues), any refund or compensation is handled directly between you and the host. Dap IN does not mediate or process refunds for this scenario.

6. How Refunds Are Processed

• Approved refunds (postponed sessions where you opt out, or cancelled sessions) are processed by Dap IN, since payment is held on the platform
• Refunds are returned to your original payment method
• Processing takes 5 to 10 business days
• The processing fee charged at checkout is non-refundable and will be deducted from any refund issued

7. Disputes

If you believe you're owed a refund outside the scenarios above, contact us at team.dapin@gmail.com. Dap IN will review the case, but disputes tied to partial or disrupted sessions (Section 5) remain between you and the host.

8. Changes to This Policy

We may update this Refund Policy as Dap IN evolves. Material changes will be notified by email or in-app. Continued use after changes take effect means you accept the updated policy.

9. Contact

Questions about refunds? Reach us at team.dapin@gmail.com.